Privacy

Why a Privacy Policy?

Because in order to provide our service, we need to store and process some data. They are necessary to facilitate the purchase and shipment of the items available on the page. Holding this data comes with a great responsibility. First, we have to declare the existence of those records to the Data Protection Agency in Spain and fulfill the regulations associated with the General Data Protection Regulation (GDPR) EU 2016/679, the LOPD and the LSSI-CE. We have created this Privacy Policy so you can know in depth what happens to your data.

Which information do we ask and what do we use it for

We collect two types of information. The first is data we request either at the time of purchase, or when you create an account. The second is data acquired by observing the system: watching the pages our users ask, checking cookies, looking at the geographical origin of visits, etc.

When you decide to sign up, we show you a form whereyour an email and a username are asked. Your email allows us to contact you.

When you place an order, we ask the data that are necessary for your shopping experience: a size, a shipping address and a billing address.

What happens with this information?

We treat this information confidentially and exclusively for the purpose of providing the service you requested, with the full legal guarantees granted by the General Data Protection Regulation EU 2016/679, the 15/1999 Personal Data Protection Law (Dec. 13th), and the 34/2002 (Jul. 11th), Law for Information Society Services and eCommerce. Your personal data are absolutely confidential.

We undertake not to disclose or transmit any personal information about you to other companies, partners, suppliers third parties without your express approval. Only us and the companies we might hire specifically, to which we demand strict compliance with the rules of data protection, may access this information.

We take the security levels required by the 15/1999 Personal Data Protection Law and its implemented regulations. However, we assume no liability for damages caused by third parties that may provoke changes in computer systems, electronic documents or files.

What other information do we collect and how do we use it?

We use information to improve the service and the performance of our website. For example, when you visit us, we can see which page you are requesting, the hour, the day, your browser's version and your location (although very inaccurately).

This information helps us gather data necessary to market and improve our service. For example, if we see that you're in Spain, we will show our Spanish version of the site. But if someone comes from abroad, we will switch to the English version.

We use cookies. There are two kinds of cookies and we use both. The first kind of cookie (called persistent) is a very small text file (it has a few lines) that is saved on your computer. It allows us to store some data about you: your username and the language you have requested. Nothing else. You can delete this cookie anytime via the options of your browser (see your browser's help). The second type of cookie (the session) is used to save an anonymous session identifier that allows us to know that you've logged. There is hence no personal information and all this information is cleared every time you start a new session with your browser or whenever you turn off your computer.

How do we protect your personal information?

Secure Communications

When you log in your account on our website, we ask you for your username and your password to verify your identity. Without these data, no one can access your account. When you fill this information in "log in" form, we send it to our servers using an encrypted connection (SSL). This allows encrypted (encoded) data to be sent in a way no one can read it except us. We use the same mode of communication at registration and payment. All information you provide to us travles securely.

Secure hosting

Our website is hosted by Digital Ocean Europe (Amsterdam). We use the latest technology to ensure the security and integrity of your information. It is protected from unauthorized persons access. In particular, your password is stored encrypted so that confidentiality is guaranteed. We do not store any payment information (your credit card number, expiration date, etc.).

It is in your hands. You have a choice.

The law confers you certain rights regarding Data Protection, namely the Access, the Rectification, the Cancellation and the Opposition. Thus you can check your data (access), request some modifications (rectification), oppose them (so we stop using it) or request cancellation (deletion) whenever you want. Once you request it, we will follow your instructions within a maximum period of 10 days. Here follow the mechanisms we have prepared to assist you.

Access and Correction

You can find all the information we have about you in the tab "My Account" and you can edit it at your convenience.

Interruption of communications

We also give you the opportunity to tell us that you do not wish to receive communications from us (newsletters). You'll find an option to cancel these emails again in the "Newsletter" tab.

Unregistration and cancellation of data

If you decide to deregister, please contact us and we'll handle the process.

Changes to this privacy policy

We hold the right to modify this Privacy Policy anytime so we suggest you to visit this page regularly. If we ever decide to change any clause of our Privacy Policy, we will post the new version on this section. We will also try to notify the change by email or on our home page to make sure that you know what information we handle, in what circumstances we collect it and how we do with it. If we eventually thought of allowing third parties to collect information about you (not planned), we would ask your express agreement beforehand so that you could take an informed decision.

Contact us

If you have any questions, concerns or suggestions regarding our Privacy Policy (or anything else), do not hesitate to contact us at hello@the2ndskinco.com.

Tips to protect your privacy

When you are done browsing, close your browser and log off your session on the computer where you are.

Always read the Terms of Service of the pages you visit on the Internet.

Search for the seals from Privacy entities.

Never reveal your passwords. make sure they are robust. Change them frequently.

Do not divulge personal information in your communications.